Copenhagen Airport is named Best Airport in Northern Europe at World Airport Awards
26 April 2012
Location and infrastructure
Copenhagen Airport has been named as the Best Airport in Northern Europe in the annual Skytrax passenger survey among 388 airports across the world.
- We offer our congratulations to the staff and management of Copenhagen Airport for the achievement in winning Best Airport Northern Europe for the second successive year. Staff service standards and baggage delivery were also particularly well rated for Copenhagen, said Edward Plaisted, Chairman of SKYTRAX.
Helsinki Vantaa Airport achieved 2nd place in this years’ awards with Oslo Airport in 3rd place. Billund Airport in Denmark was in 4th place, with Stockholm Airport completing the top-5 positions.
The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate. Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.
Managing director of Copenhagen Airport, Thomas Woldbye, is proud of the selection and award received at the SKYTRAX Passenger Terminal EXPO in Vienna – especially on behalf of the airport employees.
- We are no better than the experience that our customers – passengers and airlines receive when they are here. Therefore, we strive every day to make the passenger experience as good as possible and drive an attractive and effective airport in absolute world class – a World Class Hub, says Thomas Woldbye.
For more information
For more information on the Skytrax surveys and World Airport Awards, visit worldairportawards.com